Privacy Policy

MATSGAME PRIVACY POLICY

Matsgame is operated by ELİTGAME BİLİŞİM İNTERNET TEKNOLOJİLERİ LİMİTED ŞİRKETİ (Elitgame Information Technologies Limited Company)

Matsgame and its affiliates provide gaming services and related features. Protecting your privacy and personal information is important to us. This Privacy Policy explains what information we collect about you when you use the Services, how we use it, and how we handle and protect that information.

• Matsgame develops and publishes entertainment-oriented social games for web and mobile devices. In this policy, references to "Matsgame" or "we" include Elitgame Bilişim İnternet Teknolojileri Limited Şirketi (Elitgame Information Technologies Limited Company), its affiliates, parent companies, joint ventures, entities under common ownership, and their authorized representatives, employees, managers, consultants, and related operations.
• "Services" refers to Matsgame.com and all applications, games, entertainment pages, forums, and related services made available through websites, application stores, social platforms, and similar channels where Matsgame has legal or technical control or influence.
• "You", "Users", or similar references mean all individuals who access or use the Services.
• Matsgame respects users' privacy rights. This Privacy Policy explains what information we collect, why we collect it, how we use it, with whom we share it, how you may access or update it, and how we protect it.
• By accessing, visiting, downloading, installing, using, or otherwise benefiting from the Services, you accept this Privacy Policy and the Terms of Use, and you acknowledge that the information and documents generated through the Services may be processed and stored as described here.
• Matsgame is not responsible for the actions of third parties, the content of third-party websites, the information you provide to third parties, or services independently provided by them.
• Matsgame may revise this Privacy Policy from time to time. If you continue to use the Services after an update, you will be deemed to have accepted the current version.
• If you do not accept this Privacy Policy or the Terms of Use, you must stop using the Services.

We strongly recommend that you read this Privacy Policy and the Terms of Use carefully before using the Services.

1) INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect information to make the Services easier to use, manage and monitor usage, provide support, improve the user experience, and perform analysis. For these purposes, Matsgame may record, store, process, transfer, and, where necessary, share personal data and account-related information you provide while using the Services.

1.1 Information Obtained from Third Parties

If you connect to or access the Services through a social network or another third party, Matsgame may receive information about you to the extent permitted by your settings and by that third party. In such cases, you should also review the privacy policies of those third parties.

Examples of information we may receive include:

• Your name and surname
• Your profile photo
• Your publicly available profile information
• Public profile information of your friends or connections
• Your email address
• Location information available through that third party
• Your gender
• Your birth date and age
• Other information that you or the third party share with Matsgame

Information obtained from the devices you use:

• IP address
• MAC address
• IMEI or equivalent device identifiers
• Operating system version
• Device hardware information
• Usage times, service interaction data, and statistics

Information that other users of the Services may be able to access:

• Your name and surname
• Your profile photo
• Your age and profile-related public details
• Location information if shared through third-party connection tools
• Your in-service statistics

The Services may also contain advertising. Advertising and analytics partners may access some of this information either in anonymous form or, where permitted, in non-anonymous form. Social sharing and invitation tools may also collect interaction data depending on how they are implemented.

1.2 Information Obtained Through Analytics

We may use internal tools and third-party analytics technologies to better understand how users interact with the Services. These tools may help us measure performance, identify technical issues, improve content, prevent abuse, and optimize user experience.

Analytics may include information such as:

• Where the Services were accessed from
• Hardware details of the device used
• Operating system, platform, and device characteristics
• MAC address, IMEI, and IP address
• Session duration and time spent in specific areas
• General usage patterns and performance indicators

1.3 Information Obtained from Public Areas

If you voluntarily share content in public or semi-public areas of the Services, such as profile areas, comments, social interactions, or similar spaces, that information may be visible to other users and may be collected or retained by them. You are responsible for the content you choose to disclose publicly.

2) HOW WE USE THE INFORMATION WE COLLECT

We may use the information we collect for purposes including:

• Providing, maintaining, and improving the Services
• Creating and managing user accounts
• Personalizing content and service features
• Providing user support and resolving disputes or technical issues
• Processing payments, refunds, verifications, and related operations
• Conducting analytics, fraud prevention, and platform security work
• Meeting legal, regulatory, and contractual obligations

2.1 Information Sharing

We may share information when reasonably necessary to operate the Services, fulfill transactions, provide customer support, comply with legal obligations, protect our rights, prevent abuse, or work with service providers that support payments, hosting, analytics, communications, moderation, or security.

• Service providers and technical infrastructure partners
• Payment and fraud prevention providers
• Social login or integration providers
• Advertising and analytics partners, where applicable
• Legal authorities when required by law or legal process
• Corporate affiliates during internal operations or restructuring

2.2 Anonymous and Statistical Data

We may process and share anonymized, aggregated, or statistical information that does not directly identify you. This may include service usage patterns, general user profile statistics, and performance or operational metrics.

2.3 Data Retention and Security of Your Information

We retain information for as long as reasonably necessary to provide the Services, maintain records, resolve disputes, meet legal obligations, and protect platform integrity. We apply administrative, technical, and organizational measures intended to protect your data. However, no internet transmission or storage system can be guaranteed to be completely secure.

3) DISPUTES AND GOVERNING LAW

This Privacy Policy is governed by the laws of the Republic of Türkiye, except where mandatory law requires otherwise. Disputes shall be resolved before the competent courts and enforcement offices under applicable law.

4) POLICY REGARDING MINORS

The Services are not intended for children under the age of 13. If you are under 18, you must obtain approval from your parent or legal guardian before using the Services. Parents and guardians are strongly encouraged to ensure that minors do not share personal information without permission.

5) CONTACT MATSGAME

If you have any questions or requests regarding this Privacy Policy, please contact us at [email protected]. If you make a request, you may be asked to send your full legal name, the email address registered with the Services, and a clear explanation of your request in Turkish or English. We aim to respond within 30 business days.

If you do not accept all or part of this Privacy Policy, you must stop using the Services.